Terms of service

Welcome to Sanché. By accessing or using our website, purchasing our products, or interacting with our services, you agree to the following Terms of Service. Please read these terms carefully before using our website.

1. About Sanché

Sanché is a fashion brand offering clothing and related products through our online store. Throughout these Terms of Service, “Sanché,” “we,” “us,” and “our” refer to Sanché. “You” and “your” refer to the person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation, security, or accessibility of the website.

You may not:

  • Use our website for fraudulent or unlawful purposes.

  • Attempt to gain unauthorized access to our website or systems.

  • Copy, reproduce, distribute, or misuse our website content without permission.

  • Interfere with the website or its functionality.

  • Use our website or content to infringe upon the rights of Sanché or others.

3. Product Information

We make every effort to ensure that product descriptions, photographs, measurements, colors, pricing, and other information displayed on our website are accurate. However, slight variations in color, appearance, texture, measurements, or materials may occur due to manufacturing processes, photography, lighting, or individual screen settings.

Sanché reserves the right to correct errors, update product information, change prices, or modify product availability at any time without prior notice.

4. Orders & Payments

By placing an order through our website, you agree that all information provided during checkout is accurate and complete.

All orders are subject to availability and acceptance. Sanché reserves the right to cancel or refuse an order when necessary, including in situations involving incorrect pricing, suspected fraudulent activity, inventory issues, or other circumstances that may prevent us from fulfilling an order.

Payment must be successfully received before an order can be processed.

5. Shipping & Delivery

Shipping times may vary depending on the destination, product, and fulfillment process. While we make every effort to process and ship orders as efficiently as possible, delays may occur due to international manufacturing, fulfillment, shipping carriers, customs, or circumstances outside of our control.

Sanché is not responsible for delays caused by shipping carriers, customs processes, weather, natural disasters, or other events beyond our reasonable control.

6. Returns, Exchanges & Refunds

All Sanché sales are final. We do not accept returns or exchanges and do not provide refunds once an order has been placed.

However, we understand that unexpected circumstances can occur. If your order arrives damaged, defective, incorrect, or you experience another significant issue with your item, please contact us as soon as possible.

While a resolution is not guaranteed, Sanché may review these situations on a case-by-case basis and, at our discretion, may offer a replacement, repair, store credit, or another appropriate accommodation.

When contacting us about an issue, please provide your order information and clear photographs of the item and the issue whenever applicable.

7. Intellectual Property

All content appearing on the Sanché website, including but not limited to logos, brand names, designs, photographs, graphics, product designs, text, illustrations, videos, and other materials, is owned by or licensed to Sanché unless otherwise stated.

You may not reproduce, modify, distribute, sell, publish, or otherwise use Sanché’s intellectual property without our prior written permission.

“Sanché” and related branding, logos, designs, and creative materials may not be used in connection with another business, product, or service without authorization.

8. User-Submitted Content

If you submit reviews, photographs, comments, feedback, testimonials, or other content to Sanché, you agree that the content does not violate any applicable law or infringe upon the rights of another person.

By voluntarily submitting content to us, you grant Sanché permission to use, reproduce, display, and share that content for legitimate business, marketing, promotional, or social media purposes, unless otherwise agreed upon.

You remain responsible for the content you submit.

9. Third-Party Services & Links

Our website may contain links to or rely on third-party websites, platforms, payment processors, shipping providers, or other services.

Sanché is not responsible for the content, policies, security, availability, or practices of third-party services. Your use of third-party services may be subject to their own terms and policies.

10. Website Availability

We strive to keep the Sanché website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

We may temporarily suspend, modify, or discontinue any portion of the website without prior notice.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Sanché will not be responsible for indirect, incidental, consequential, or other damages arising from your use of our website, inability to access our website, or purchase or use of our products.

Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.

12. Changes to These Terms

Sanché reserves the right to update or modify these Terms of Service at any time. Changes will become effective once they are posted on this website.

Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms of Service will be governed by and interpreted in accordance with the laws applicable to Sanché and its operations, without regard to conflict-of-law principles.

14. Contact Us

If you have questions regarding these Terms of Service, your order, or our policies, please contact Sanché through the contact information provided on our website.

By using the Sanché website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.